• Refill requests should be made to your pharmacist, who will then contact us for authorization.
• Often we have given you just enough medicine to last until we needed to see you again.  Therefore, when you are down to your last refill, please consider calling for a follow-up appointment.
• We ask that you only call after hours for refills if it is a true emergency.

• Insurance cards
• Picture ID
• Medication list
• Power of Attorney
• Living Will

• One of our doctors is available 24 hours a day to help with emergencies. 
• We encourage you to also CALL 911 IMMEDIATELY if you are faced with a medical emergency.
• We do not prescribe antibiotics, narcotics or nerve pills after hours.
• One of us is always on call, and we DO answer our calls after-hours.  If you have not heard back from us within 30 minutes, please call our answering service again.

In addition to the tried-and-true methods of phone and return appointment, patients may receive NORMAL test results by Email.  This is often more convenient for both of us.

Most bugs that infect your eyes, nose, throat, large airways and bowels are viruses.  Here's a copy of our Viral Prescription for your use at home.

We ask your cooperation and trust when we choose to watch infections we believe to be viral. 
 

1. All medications will be taken precisely as directed
2. Under no circumstances will early refills be given
3. No controlled prescriptions will be refilled after hours
4. The patient will receive prescriptions for controlled substances only from their primary care doctor
5. Patients may be asked to submit to testing or blood or urine

We have partnered with in-patient hospital specialists at Jewish and Baptist Hospitals- Cardiologists, Gastroenterologists, Surgeons, Hospitalists- to provide you the best possible care. 

When you go to an emergency room, just let the ER doctors know that you are a patient here at Deer Park.  In the event that you require hospitalization, you will be admitted either to your usual specialist, for instance your cardiologist in the case of a cardiac emergency requiring admission; or to a hospitalist.  Your in-patient treatment will be coordinated by a physician that specializes in hospital care, known as a Hospitalist.  Your specialists and the hospitalist will work closely with us to give you the best care possible. 

We will always be just a phone call away, and encourage you to contact us for any reason while in the hospital.  We will have access to the tests, lab results, and dictated notes during your visit.  At the same time, using our electronic medical record, your providers at the hospital will have access to your clinic chart.

• All such documents require notarization, which can be obtained free-of-charge here in our office.
• A Medical Power of Attorney and an Advanced Directive for can be found here for downloading and printing.

Deer Park Family Doctors is a "paperless" office, using state-of-the-art computers to:

• Track your health care needs,
• Improve communication,
• Reduce errors. 

Our electronic medical record, Alteer, is a national leader in bringing the power of computing to medicine.  Alteer allows us secure access to your medical records 24 hours a day, to help provide comprehensive health care, as well as to efficiently coordinate the care given you by specialists and hospitals.

Last updated:  October 23, 2006       Copyright 2006 Deer Park Family Doctors, PLLC